CAREERS - Medland Sanders & Twose Ltd (MST)

CAREERS

MST is a long established, Agricultural, Groundcare, Construction and Horticultural dealership. We operate from three sites in Tiverton (Mid Devon) Lee Mill (South Devon), and South Petherton (Somerset).

We pride ourselves on the quality franchises we have and our fantastic team of people, who are key to the friendly and professional service we provide. Our opinion is MST represents an excellent choice for anyone who is passionate about machinery and the industry we serve.

We’re growing, so we’re looking for forward thinking, ambitious individuals who want to contribute to the success of the business, and of course enjoy being part of a top rate team! A team who we really do seek to look after.

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All our vacancies are below

 

Logo - MST Spec Land Machinery 300x150

 

Agricultural Sales Representative - North Devon Area

Salary: Competitive Salary 

 

Hours: 8am to 5pm Monday to Friday with additional hours required to cover some Saturdays and shows/demonstration days.

The Role: We’re looking for someone who has strong industry knowledge and experience, who will hit the ground running with demonstrable experience in agricultural machinery sales.

The successful candidate will bring a network of well-established contacts within the farming community to complement and develop our existing customer base. You will work alongside a supportive and successful sales team who have developed a reputation for delivering on quality products and Aftersales support. As such, you are required to be flexible with the drive to succeed and have the commitment to go the extra mile for all our customers.

We are renowned for understanding our customer’s needs so you will require in-depth knowledge of advanced farming techniques and practices, with the ability to steer our customers toward the right solution that meets their specific farming needs. Therefore, you will be solution focused with a record of delivering great customer service.

Due to our success within the North Devon area, this role represents an exciting opportunity for someone who can take advantage of both an existing client base and have the confidence to develop their own area. Your success will be rewarded with a highly competitive remuneration package and a number of Company benefits.

If you feel you have the right experience we’re looking for, why not get in touch for an informal and confidential chat with Matt Hellyer, Sales Director. Please contact Matt on 07836 210842 to discuss the role further. Alternatively, please send your CV and a cover note to [email protected]

Main Duties Include:

  • Plan and arrange day to day visits to new and existing customers to generate sales leads
  • Arrange and perform demonstrations of machinery
  • Produce accurate quotes, complete sales and maintain all necessary paperwork
  • Deliver and install new machines
  • Attend and support the set-up of various sales events
  • Completion of sales reports
  • Collect customer data electronically
  • Cross sell other MST products and services, and liaise with other departments
  • Attend and participate in all Sales training and development opportunities

Personal Specification:          

  • Experience in agricultural machinery sales
  • A team player with the ability to cultivate lasting relationships with customers and suppliers
  • Excellent communication and a good level of computer and literacy skills
  • Confidence in dealing with customers and the ability to upsell products and services
  • A drive to succeed, with an adaptable approach towards closing the deal
  • A responsible and conscientious approach to H&S
  • Flexible over working hours

 

Agricultural Machinery Demonstrator - Tiverton

Salary: Competitive

Hours: Monday to Friday 8am-5pm, plus additional hours to cover shows and according to the business needs.

The Role: We’re looking for someone with previous experience of operating or demonstrating Agricultural machinery on farm. Ideally, you will have a farming background and will understand how our customers tick and what they will want to see to demonstrate the key benefits and performance of the Massey Ferguson brand.

This is an exciting and varied opportunity, working alongside our Sales Team to assist with demonstrations across the South West. This will involve delivery and demonstration of machines at the point of sale, during customer visits and at our exhibitions and shows. You will become a valued member of the team by supporting our Sales Reps and you will have the opportunity to develop your product knowledge along the way with in-house and manufacturer training.

The successful candidate will need to be enthusiastic about Agricultural machinery, with excellent communication skills and enjoy meeting new people. You will be committed to developing your product knowledge and have a positive and professional approach to customer service. You will be highly organised, accurate and have an eye for detail to ensure our customers receive the best demonstration service every time.

 If you feel you have the experience and skills we’re looking for then contact us today with your CV at [email protected]. We look forward to hearing from you!

 

Parts Manager - Tiverton

Salary: Competitive Salary

Hours: Monday to Friday 8am – 5pm and 8am-12pm on a Saturday Rota

The Role: Responsible for the parts department within our Tiverton depot, the role focuses on delivering profitability and high standards of customer service. Managing a small team and reporting to the Managing Director, the Parts Manager will work closely with colleagues across each of our depots to manage stock levels, shipping functions and parts marketing campaigns to ensure continued and growing consumption of genuine parts.

Maximising commercial opportunities and improvement of customer service will be a key part of this role. Therefore, experience in managing and developing a team, along with a commercial background in automotive parts is essential for this role. You’ll be able to develop and implement campaigns within a specific market sector by evaluating customer needs and competitor activity and ensuring that campaigns are relevant and targeted.

With a parts management background, you'll have strong analytical skills, the ability to interpret sales trends and manage a parts stock providing exemplary levels of customer service. You'll have well-developed team leadership skills with the ability to deploy resources according to seasonal time demands, while ensuring a flexible team approach to satisfying customer requirements.

 A professional career background in the agricultural machinery sector is highly desirable but not essential. If your career has developed successfully in a related sector such as automotive, construction, commercial vehicles or groundcare, and you feel you have the transferable skills to work within the agricultural sector, along with its seasonal trends, then we would love to hear from you.

If you feel you have the experience and skills we’re looking for then contact us today with your CV at [email protected]k. We look forward to hearing from you!

Service Coordinator - Lee Mill 

Hours: Monday-Friday 8am-5pm (8am-12pm Saturdays on a rota basis)

Competitive Salary

The Role:

MST are looking for an ambitious Service Controller to drive the ongoing success of our Lee Mill Service Department. This is currently a supervisory position with the opportunity for the right candidate to develop their career as the business grows. The successful candidate will be able to demonstrate strong leadership and organisational skills and will ideally have previous experience of working within a service department. This role would ideally suit either an experienced Service Controller or a highly organised and experienced Workshop Administrator who is looking for the next step in their career.

This is a customer facing role so the ability to build long-lasting and new relationships with customers will be key to your success. Ideally you will have the ability to identify commonly used parts and be confident in receiving enquiries and liaising with our experienced team of technicians to provide feedback to our customers.

  You will provide effective leadership to the Service Team through efficient planning, identifying training needs and ensuring a safe working environment. You will also be responsible for the timely billing of jobs and registering warranty claims.

Whilst specific industry experience would be highly desirable, we would also consider candidates with general motor vehicle service experience. Above all, you will need an interest in the type of machinery we sell. So, if you’re looking for an exciting opportunity to develop your career with a supportive company, we’d love to hear from you!

Duties to include:

  • Ensure a consistent, high standard of service is delivered by the Service Team
  • Provide specialist Service advice to our customers over the counter/telephone
  • Build new relationships with customers to increase department growth
  • General administrative duties to include management of the workshop diary, billing and warranty claims
  • Maintain a high level of H&S within the workshop and associated areas
  • Deliver regular toolbox talks to raise H&S awareness
  • Manage your department’s fleet vehicles in accordance with the Company Vehicle Policy and comply with all Operator Licence requirements.
  • Arrange appropriate training for the Service Technicians to ensure our compliance with current legislation

Skills:

  • Strong leadership skills with direct or transferrable industry experience
  • Knowledge of machinery and the ability to identify common parts is highly desirable
  • Excellent communication skills with the confidence to build long lasting customer relations
  • A good level of numeracy, literacy and ICT skills
  • An accurate and organised approach to ensure efficiency during busy periods
  • A full, clean driving licence is essential
  • Must be adaptable and available to work 8am – 12:30pm Saturdays, as part of a rota system

Apply today with your CV to [email protected]

 

Agricultural/Groundcare/Horticultural Service Apprenticeships and Parts Trainees - Tiverton, Lee Mill and South Petherton...

MST are now looking for the next generation of Service Technicians and Parts Advisors!
If you have a passion for Landbased Machinery and would like to kickstart your career with the support of a highly experienced team, we would love to hear from you!
Or, if you're interested to see what it's like working within the industry , we're happy to arrange some work experience for you to gain some hands on experience and knowledge about the role. This is also a great way for us to see how you work and what makes you tick, and may even lead to an offer of an apprenticeship or trainee position.
So don't delay, contact us today at [email protected] and let us know what you're looking for. We can't wait to hear from you!

Service Apprentices & Parts Trainees

 

Telesales Executive - Tiverton or Lee Mill (potential for remote/blended working)

Salary: Competitive Salary

Hours: Flexible working pattern of 24 hours per week, to be worked anytime between Monday and Friday, 8am to 5pm.

We’re looking for a forward thinking, ambitious individual preferably with a background in the agricultural industry and a passion for delivering on high quality customer service.

This is a unique position that has been created to align our customer service and marketing strategy across our Sales, Service and Parts departments for Agricultural, Groundcare and Horticultural machinery.The aim of this role will be to increase our sales and develop our customer relations.

The work will involve contacting new and existing customers to promote our products and services, and to update and maintain our CRM system. You will then forward any leads or feedback to the appropriate Sales Representative or Service/Parts Manager.

Generating new sales leads will be the main purpose of this role. However, we also want to make regular contact with existing customers to ensure we are providing ongoing support for any parts, servicing or repairs. Therefore, knowledge of our industry would be a great advantage.

Previous experience within a similar role is highly desirable but more importantly you will have the ability to build strong customer relations, demonstrating a friendly yet professional approach to sales.

Up to date working knowledge of GDPR and confidence in the use of CRM systems is also highly desirable as you will be tasked with the maintenance of the CRM system.

You will work closely with all department managers and the marketing coordinator to deliver a cohesive approach to customer communications. Therefore, you must also be comfortable and confident in communicating at all levels within the business.

 This is an exciting new role that may present further development opportunities for the right candidate, after a period of proven success.

Duties to include:

  • Undertake training on the CRM system and be responsible for inputting and maintaining accurate data, according to GDPR rules.
  • Extract and analyse customer data to accurately target telesales calls and marketing.
  • Support the Sales Director and Service/Parts Managers by contacting customers to enquire if they have any current or future requirements.
  • Communicate with department managers and liaise with the marketing coordinator to ensure customers are kept fully informed of any offers or promotions.
  • Update the CRM system with tracking information and forward any leads or feedback to the appropriate Line Manager.
  • Keep up to date with GDPR legislation to ensure our practice and policies remain compliant.

Person Specification:

  • Previous experience within a similar role
  • Up to date knowledge and experience of CRM systems and GDPR rules.
  • Ability to provide a customer focussed service, responding proactively and positively to any leads or feedback received.
  • Excellent communication skills
  • A friendly and professional telephone manner.
  • Knowledge and experience of the agricultural industry is highly desirable.
  • Previous experience in the use of Ibcos Gold also highly desirable.
  • Proficient in the use of Microsoft Word, Excel and Outlook

Please send your CV and a cover letter to [email protected]

 

Groundcare and Horticultural Sales Representative – South Devon & Cornwall

Competitive Salary

The Role:

We’re looking for an experienced Groundcare and Horticultural Machinery Sales Representative or someone with the right technical background and personal attributes to step into sales. The role will involve arranging site visits to build on our relationships with commercial and domestic customers, advise on machinery requirements, and carry out demonstrations and instalments once the sale has been concluded. Cover and assistance within the showroom at our Lee Mill depot may also be required from time to time.

As part of the development of your own area, you will be required to attend specialist trade shows and events. Working on tenders and assisting with the marketing for your area will also be a key part of the role. Therefore, industry knowledge and a natural ability to network and seek new opportunities is essential.

If you feel you have the right experience we’re looking for, why not get in touch for an informal and confidential chat with Matt Hellyer, Sales Director. Please contact Matt on 07836 210842 to discuss the role further. Alternatively, please send your CV and a cover letter to [email protected]

Main Duties include:

  • Plan and arrange day to day visits to new and existing customers to generate sales leads
  • Arrange and perform demonstrations of machinery
  • Produce accurate quotes, complete sales and maintain all necessary paperwork
  • Deliver and install new machines
  • Attend and support the set-up of various sales events
  • Completion of sales reports
  • Collect customer data electronically
  • Cross sell other MST products and services, and liaise with other departments
  • Provide cover and assist with Groundcare and Horticultural sales within the showroom, as required
  • Attend and participate in all Sales training and development opportunities
  • Contribute to the review of safe working methods and overall H&S for the Sales department, ensuring the correct use of machinery and equipment at all times

Personal Specification:           

  • Knowledge and experience of Groundcare and Horticultural machinery is essential
  • 2 Years field sales experience is desirable
  • A team player with the ability to cultivate lasting relationships with customers and suppliers
  • Excellent communication and customer service skills
  • The ability to upsell products and deliver an outstanding after sales service
  • A good level of computer and literacy skills
  • A responsible, conscientious approach to H&S
  • Flexible over working hours

 

Groundcare and Horticultural Sales Representative – Somerset

 

Competitive Salary

The Role:

We’re looking for an experienced Groundcare and Horticultural Machinery Sales Representative or someone with the right technical background and personal attributes to step into sales. The role will involve arranging site visits to build on our relationships with commercial and domestic customers, advise on machinery requirements, and carry out demonstrations and instalments once the sale has been concluded. Cover and assistance within the showroom at our South Petherton depot may also be required from time to time.

As part of the development of your own area, you will be required to attend specialist trade shows and events. Working on tenders and assisting with the marketing for your area will also be a key part of the role. Therefore, industry knowledge and a natural ability to network and seek new opportunities is essential.

If you feel you have the right experience we’re looking for, why not get in touch for an informal and confidential chat with Matt Hellyer, Sales Director. Please contact Matt on 07836 210842 to discuss the role further. Alternatively, please send your CV and a cover letter to [email protected]

Main Duties include:

  • Plan and arrange day to day visits to new and existing customers to generate sales leads
  • Arrange and perform demonstrations of machinery
  • Produce accurate quotes, complete sales and maintain all necessary paperwork
  • Deliver and install new machines
  • Attend and support the set-up of various sales events
  • Completion of sales reports
  • Collect customer data electronically
  • Cross sell other MST products and services, and liaise with other departments
  • Provide cover and assist with Groundcare and Horticultural sales within the showroom, as required
  • Attend and participate in all Sales training and development opportunities
  • Contribute to the review of safe working methods and overall H&S for the Sales department, ensuring the correct use of machinery and equipment at all times

Personal Specification:           

  • Knowledge and experience of Groundcare and Horticultural machinery is essential
  • 2 Years field sales experience is desirable
  • A team player with the ability to cultivate lasting relationships with customers and suppliers
  • Excellent communication and customer service skills
  • The ability to upsell products and deliver an outstanding after sales service
  • A good level of computer and literacy skills
  • A responsible, conscientious approach to H&S
  • Flexible over working hours

 

Agricultural Service Technicians - Tiverton & South Petherton Branches

We’re looking for a experienced Agricultural Service Technicians to join our friendly teams in our Tiverton and South Petherton branches.

MASSEY FERGUSON experience would be a GREAT ADVANTAGE. However, ongoing training will be provided with an opportunity to advance your career. So, if you’re looking to progress and want to be part of an ambitious team then we would love to hear from you!

Please send your CV and cover note to [email protected]

Main Duties include:

  • Servicing and repair of a range of Agricultural machinery and equipment
  • Completion of work-related administration, such as job cards, time sheets and vehicle safety checks
  • Performing diagnostics and repairs both within the workshop and on site
  • Carrying out pre-delivery inspections (PDI) on new and used equipment
  • Assisting in the organisation of the workshop, ensuring a safe and tidy work environment
  • Contributing to the review of safe working methods and overall H&S for the service department, ensuring the correct use of tools and equipment at all times
  • Attend and participate in all service training and development opportunities

 

Personal Specification:           

  • Familiar with Massey Ferguson agricultural machinery would be highly desirable
  • Experience in agricultural machinery, hydraulics, electronics and mechanics is essential
  • Strong diagnostic skills, working with specialist industry equipment and tools
  • Excellent communication and a good level of computer and literacy skills
  • Confidence in dealing with customers and the ability to upsell products and services
  • A responsible, conscientious approach to H&S and a quality finish to all works completed